Tag

Customer Experience

customer-journey-insights

mParticle Product

Turn customer journey insights into action with Indicative Segment Activation

Sofi

Growth

How SoFi powers personalized email campaigns with high-quality customer data

mparticle-livelike-integration

mParticle Product

Increase user engagement by 2.5x with the mParticle Livelike integration

optimizely-vs-launchdarkly

Growth

Optimizely vs. LaunchDarkly: Which is better for A/B testing and feature flagging?

intercom-vs-zendesk

Growth

Intercom vs. Zendesk: Comparing features, integrations, and pricing

what-is-identity-resolution

Growth

What is identity resolution and how does it work?

klaviyo-vs-mailchimp

Growth

Klaviyo vs. Mailchimp: How to choose the right email solution for your team

mparticle-attentive-integration

mParticle Product

Supercharge your SMS campaigns with the mParticle Attentive integration

Growth

How Carl’s Jr.® and Hardee's® deliver old school hospitality with new school tools

personalized-customer-experience

Growth

How to use data to deliver a personalized customer experience

Growth

What is customer journey management, and how can you get started?

mau-vegas-2022

Company

What I learned at MAU Vegas 2022

journey builder

mParticle Product

Transform your customer journey management with mParticle Journey Builder

mau vegas 2022

Growth

MAU Vegas 2022: Everything you need to know

The Customer Data Platform Buying Guide

Guides

The Customer Data Platform Buying Guide

Growth

Honesty, buzzwords, and the power of saying “no”: how to create successful vendor partnerships

connected-awards-2022

Company

The Connected Awards 2022

Growth

Are voice assistant apps the future of customer engagement?

identity-resolution-trap

Growth

Avoiding the identity resolution trap

Growth

3 Tips on Growing a Startup from Nick Warner at Route

connected-by-mparticle

Growth

Connected, by mParticle Episode 3: Leveraging emerging platforms with Miguel Navarro

reverb-data-workflows

Engineering

How Reverb optimized their data workflows at scale and gave users the rockstar treatment

mparticle-movable-ink

Growth

Three mobile campaigns that quickly grab consumer attention

mparticle-customlytics

Growth

Improve your mobile app customer lifecycle: Using the Customlytics Marketing Master Map

Growth

How to leverage user data to improve customer service

mParticle’s new integration with Zendesk gives you a low-cost way to improve your CS experience by taking all the user data you’re already collecting for your marketing and product teams and making the most relevant data points easily available to your CS team as context for each support ticket.

mParticle Product

Personalize Support with mParticle and Zendesk

complete-guide-to-customer-data-platforms

Guides

The complete guide to Customer Data Platforms

build your own walled garden

Data strategy

Build your own walled garden

universal-customer-id

Engineering

The value of a universal customer ID across your tech stack

Growth

How to support your behavioral marketing strategy with a Customer Data Platform

audience segmentation strategy

Growth

Modernize your audience segmentation strategy

cdp machine learning

mParticle Product

How to harness the power of a CDP for machine learning: Part 3

cdp machine learning

Data strategy

How to harness the power of a CDP for machine learning: Part 2

cdp machine learning

Data strategy

How to harness a CDP for machine learning: Part 1

customer acquisition and retention

Growth

Customer acquisition and retention: Which should you focus on?

single-customer-view-cdi

Growth

A single customer view is not the goal (it's the result)

food and beverage challenges

CX

What are the 4 biggest challenges food and beverage brands are facing today?

Webinars

Driving digital transformation in financial services test

future of food and beverage

Webinars

The Digital Future of Food & Beverage

idfa-ios-14

Growth

iOS 14, third-party cookies, and the future of data-driven marketing

route customer story

Mobile growth

How Route improved tool onboarding speed and time-to-value by 79%

customer sentiment

Growth

3 ways to act on shifts in customer sentiment

amazon advertising targeting

mParticle Product

Target with precision with Amazon Advertising

data localization

mParticle Product

Introducing Data Localization from mParticle

ccpa-compliance-support

mParticle Product

CCPA Compliance with mParticle

mparticle liveramp

mParticle Product

mParticle LiveRamp for Targeting

goat customer story

CDP

GOAT's scalable lifecycle marketing strategy

data-pipeline

mParticle Product

New platform features: Data infrastructure, quality, governance, and personalization streamlined

data foundation

mParticle Product

Data Master 2.0: Create a data flywheel

digital in store marketing

Guides

Digital in-store marketing with Profile API

omnichannel personalization

Growth

Omnichannel personalization with Profile API

Jetblue mobile

Engineering

How JetBlue improved their mobile customer experience

Growth

LTR 19: Conference recap

Growth

Money20/20: Innovation, AI, and data management

identity resolution platform

Growth

When identity resolution goes wrong

location based marketing

Webinars

How Drybar is powering location-based marketing

Guides

Customer Data Platform Use Case Guide: Media

user activity monitoring

mParticle Product

Activity Overview and new Audience features

Growth

Amplify 19: Conference Recap

how to measure video performance

mParticle Product

Measure video performance with Media SDK

Growth

Opticon 19: Out-experiment. Outperform.

mParticle and Responsys logos separated by a green arrow pointing to the right.

mParticle Product

Create personalized campaigns with Responsys

integrate-cordial

Integrations

Contextual experiences at scale with Cordial

user-aliasing-API

mParticle Product

User Aliasing API: Clarify customer journeys

Mobile tag management

mParticle Product

Google Tag Manager: Scalable web and mobile tag management

Media Coverage

Assembly, activation, and the many flavors of Customer Data Platforms

marketing growth engine

Growth

Mayur Gupta on marketing as a growth engine

big data in retail

Growth

The rise of big data in retail

Media Coverage

Experts weigh in on what Apple’s new privacy-safe social login option means for advertisers

AI machine learning

Growth

Improve products with AI and Machine Learning

finance data management

Growth

Consumer finance data management with a CDP

Woman looking down at her phone.

Growth

Real-time marketing for modern brands

real time marketing

Guides

Real time, real results

dmp strategy

Growth

The DMP conundrum

mParticle Product

Introducing the Profile API for hyper-personalization at scale

mparticle-mobile-data-single-customer-view

Webinars

Unify customer data to a single customer view

customer journeys criteo

Webinars

How to create unforgettable customer journeys

Guides

Improve your mobile retargeting with Aarki

User attribute forwarding

mParticle Product

Lifetime Audiences and User Attribute Forwarding

Experiment across the customer journey with Optimizely and mParticle.

mParticle Product

Experiment across the customer journey

Data strategy

Customer Data Platform use cases: Auto

customer data infrastructure use cases: Retail banking

Growth

CDP use cases: Retail Banking

Customer Data Platform Use Cases: Media

Growth

Customer Data Platform Use Cases Guide: Media

Customer Data Platform Use Cases: QSR

Growth

Customer Data Platform use cases: QSR

Customer Data Platform Retail

Growth

Customer Data Platform Retail use cases

Why Customer Data Platforms are called the new CRM.

Growth

The new consumer marketing

in store qr code

Growth

Three Ways to leverage in-store QR codes

The Customer Data Platform magic quadrant vendor landscape

Growth

The Customer Data Platform vendor landscape

via customer experience image

Growth

Improve product experience with unified data

cdp-vs-dmp

Growth

CDP vs. DMP: What’s the difference and which one should you use?

venmo customer story

Data engineering

How Venmo simplified mobile data collection

mParticle and Postmates Case Study on user journey analytics, Hero Background

Growth

Inside Postmates's experimentation engine

Best practices for deploying a mobile messaging platform

Engineering

How to assemble a best in class tech stack

Why it's time to rethink your customer data strategy

Growth

Why it's time to rethink your customer data strategy

Guides

Infographic: How GDPR will impact customer data usage

postmates customer story

Data strategy

Postmates' user experience testing platform

Videos

How top brands create "wow" moments with data

Awards

mParticle receives Mobile Customer Experience Innovation award

Guides

The retailer's guide to winning in the mobile moment

new crm

Guides

The new consumer marketing: It’s personal.

Customer data strategy fundamentals: Business strategy and discovery

Growth

Customer data strategy fundamentals: Business strategy and discovery

Growth

How data management can lower costs for app owners

Engineering

Location services best practices

mParticle Product

Partner Spotlight: POSSIBLE Mobile

Learn how the Growth Team at Via uses Radar geofences and mParticle to improve the user experience and wait time by homing in on user location

Growth

How Via uses Radar Geofences to reduce rider wait time

7 lessons marketers can learn from Game of Thrones

Growth

7 lessons marketers can learn from Game of Thrones

Make audience data actionable with AudienceSync A/B testing with mParticle

mParticle Product

Make audience data actionable with AudienceSync A/B testing

mobile-financial-services

Growth

Power your mobile financial services strategy

Why identity matching is broken, and how to resolve it

Growth

Why identity matching is broken, and how to resolve it

14 eCommerce audiences marketers need to succeed

Growth

14 eCommerce audiences marketers need to succeed

Learn how the Growth Team at Seatgeek uses Tune and mParticle to improve user experience and maintain performance by scaling growth and testing.

Growth

How SeatGeek tests new channels for growth

15 questions to evaluate CDP data preparation capabilities

Growth

15 questions to evaluate CDP data preparation capabilities

Growth

The future of mobile app design

mParticle Product

Mixpanel partnership

Growth

The 5 steps to customer-centric mobile commerce

Growth

How to optimize your mCommerce app data

user acquisition mobile games

Growth

Simplify user acquisition for mobile games

Growth

Why thinking bigger about data strategy is your only real option