mParticle Product—March 18, 2020

CCPA Compliance with mParticle

Learn how mParticle's CCPA compliance tools can help you comply with the California Consumer Privacy Act of 2020 (CCPA).

The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020, with enforcement planned for July 1, 2020. This legislation is largely similar, with key differences, to the European Union’s General Data Protection Regulation (GDPR), for which mParticle provides compliance support. As CCPA regulations develop, mParticle will repurpose and update the platform capabilities already available to support GDPR compliance to extend support to brands impacted by CCPA.

This blog outlines mParticle’s current and upcoming product capabilities and how they can be applied to meet your CCPA compliance efforts.

Requirement	GDPR	CCPA	CCPA key differences	mParticle scope
Right to access	Yes	Yes	Only applies to data collected in previous 12 months	In scope
Right to portability	Yes	No	No explicit portability requirement.	In scope
Right to erasure	Yes	Yes	Largely the same.	In scope
Right to correction	Yes	No	Not applicable	Out of scope
Opt-out of data sales	No	Yes	Consumers can opt-out of having their personal information sold, with an opt-out period of one year (opt-in for age under 16). In GDPR, data subjects can refuse consent for specific purposes or opt-out of data processing (below)	In scope
Right to restrict processing	Yes	No	No explicit requirement to halt processing in CCPA.	In scope
Right to stop automated decision-making	Yes	No	Not applicable	Out of scope
Right to equal services & price	Yes	Yes	Not applicable	Out of scope

mParticle's current and future compliance capabilities

Regulation	Current state	CCPA additions
Right to access	Send data subject identities mParticle responds with a related data file in JSON. More info.	No changes anticipated
Right to portability	Send data subject identities mParticle responds with a related data file in JSON. More info.	No changes anticipated
Right to erasure	Send data subject identities and, mParticle responds with deletion confirmation via the OpenGDPR open format. More info.	No changes anticipated
Opt-out of data sales	Brands can create Consent Purposes (i.e. Data Sales) that are then used in forwarding rules and audiences to prevent sales of a customer’s data when that customer has opted out. More info.	No changes anticipated
Right to restrict processing	Brands can create Consent Purposes (i.e. Data Sales) that are then used in forwarding rules and audiences. More info.	No changes anticipated

How mParticle fits with CCPA compliance

As a central point of identity resolution, as well as collection and syndication of data within a brand’s stack, mParticle typically has access to many or most, if not all, of:

Data that has been collected about a user (via SDKs and Feeds)
Computed data about the data subject such as attributes or audiences
Integrations with service providers and third parties
Integrations with internal systems

This centrality in the data ecosystem allows mParticle to ingest, maintain, and apply the consent state, data forwarding rules, and customer data history along with mechanisms for its retrieval and deletion.

Achieving and maintaining regulatory compliance with CCPA and/or GDPR is a large effort that extends beyond the scope of mParticle, for example:

Privacy office

Staffing of a privacy function with appropriate DPO/leadership
Training and certification of employees and contractors
Inventory of data collected, retention policies/privacy impact assessment (GDPR-specific)
Privacy review and impacts to product development and customer service

On-property

User Interfaces and messaging for providing a privacy notice
Mechanisms soliciting and collecting user’s opt-out preferences and syndicating the election to mParticle
Business rules, processes, and systems for receiving, vetting, tracking, and managing data subject requests and sending them to mParticle

Within mParticle

Maintaining Consent Purposes to track which customers received notice and/or have opted out of third-party customer data sales
Forwarding Rules to prevent the forwarding of customer data from customers who have opted out of third-party customer data sales

Ecosystem components not connected to mParticle

Ingestion, maintenance, and syndication of consent state, forwarding rules, customer data history and mechanisms for its retrieval and deletion.

You can learn more about mParticle's consent management capabilities in our documentation here.

For customers looking for vendor assistance with building and maintaining CCPA compliance components outside of mParticle’s scope, we highly recommend speaking with an mParticle-integrated Privacy and Compliance vendor.

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